Legal Administrator and Training Programme Coordinator
About the role
This is a new exciting combined role.
The Legal Administrator is a key component of the Asylum Aid team, overseeing all of our administrative systems and processes, and providing vital administrative support to our legal casework staff.
The Training Programme Coordinator supports the delivery of Asylum Aid’s two strategic partnerships that aim to help address the continuing fall in availability of immigration advice across England and Wales. The Compass Project and the Migrant Justice Greater London (MJGL) Partnership are designed to increase learning, collaboration and peer support opportunities between advice agencies and ultimately improve the provision of immigration advice to people seeking asylum, refugees, and other vulnerable people in the immigration system. This role provides key administrative support and coordination to ensure the effective delivery of both the Compass and MJGL training projects, working closely with Asylum Aid’s Immigration Supervisors and Director of Legal Casework, as well as external consultants, including the Learning Partner, managers and advisers at partner organisations.
Compass is Asylum Aid’s Advisor Development Programme of training, supervision and peer support for immigration advisers working in advice deserts across England and Wales. It is funded by the Justice Together Initiative. More information about the project can be found on our website here.
The Migrant Justice Greater London (MJGL) project is a partnership between Asylum Aid, Refugee Action and Praxis, designed to deliver legal training and supervision to frontline organisations across London. It is funded by the Greater London Authority.
Key responsibilities
Legal Administrator (approximately 4 days a week)
- To manage incoming and outgoing legal post in line with Asylum Aid’s procedures
- To post, email or arrange the dispatch of legal correspondence to clients, the Home Office, court or tribunal, counsel etc
- To receive and make telephone calls relating to casework activity, as well as covering the receptionist function in answering general incoming calls
- To manage the legal enquiries email inbox, triaging emails as appropriate
- To manage the team calendar and oversee key dates system
- To schedule and book appointments for clients, including the booking of interpreters or other experts where necessary
- To ensure all Legal Aid Agency monitoring information and other related information on cases such as disbursements and payment of invoices is recorded timely and accurately
- To assist with the preparation of electronic documents for the Home Office, court or tribunal
- To organise and maintain Asylum Aid’s legal archive, case filing system, legal library, and other documents
- To attend legal team meetings
- To assist Asylum Aid’s Billing Coordinator/caseworkers with preparation of files for billing where necessary
- To assist with general office administration, including administering petty cash
- To supervise the work of the Legal Administration Volunteer(s)
- To assist the Director in the administration of the Refugee Legal Group (RLG), which is a Google based group hosted by Asylum Aid
Training Programme Coordinator (approximately 1 day a week)
- To provide general administrative support for the Compass and MJGL programmes
- To monitor project timelines, plans, and budgets
- To organise in-person and remote training events, draft meeting agendas, take accurate minutes, coordinate travel for project participants, make and record project payments and provide logistical support for in-person events
- To assist in the promotion of the projects, including assisting with drafting external communications and social media, outreach to identify potential partner organisations, and supporting the recruitment of project participants
- To act as a central point of contact for multiple training projects, liaising with key stakeholders, including participant organisations, funders, the learning partner, and the clinical supervision provider
- To support the Learning Partner in monitoring and learning from the two projects, including facilitating learning opportunities with the partners and other organisations.
How to apply
The first stage is to complete on our online application form on our website by 5pm on Wednesday 27 August 2025.
The website form will ask you to:
- Upload a short covering letter. Please tell us why the position appeals to you, and how your relevant skills and experience, including any voluntary experience and lived experience, matches the listed responsibilities and person specification. Please also state in your covering letter when you would be available to start the role.
- Upload your current CV
- Complete an online Equal Opportunities monitoring form – completion of this form will help us ensure that our recruitment procedures operate in such a way as to provide genuine equality of opportunity. The questions are entirely optional and this information will not be available to members of the selection panel.
Selection Process
We anticipate that we will invite candidates to an initial 15-minute online screening meeting on Thursday 4th September or Friday 5th September 2025, followed by shortlisted candidates attending in-person interview week commencing 8th September 2025. We may also ask you to complete a short written task ahead of/on the day.
At Asylum Aid we want to be transparent about what kind of qualities we are looking for and build trust from the very beginning of your journey with us. The first step is your interview, and we mean ‘your’ interview so we will provide you with your interview questions ahead of the interview. This will allow you time to prepare, and ensure you have your best examples in mind.
We regret that we can only respond to applicants who make it to the interview stage.
We offer a guaranteed interview for refugees, stateless people and others with lived experience of forced migration, provided that they meet at least 50% of the essential criteria, where practical.
Eligibility
Please note that the successful candidate must have the right to work in the UK (as a small charity we do not have the capacity to sponsor work visas).
Successful candidates will also be subject to a basic DBS check. If appointed, you will also be required to give your consent to the charity to receive regular updates on your criminal records status throughout your employment and to disclose any relevant convictions incurred during your time with us.
Adjustments
We are committed to providing reasonable adjustments throughout our recruitment process and we’ll always endeavour to be as accommodating as possible. If you require a different format of the application form, such as large print or Word format, or if you would like to discuss any specific requirements, please get in touch with us at jobs@helenbamber.org.
Download full job description here.